Useful Contacts, Links
Quick link -
local advice services and helplines
useful numbers sheet
Age Concern - Somerset
0845 643 4621
Monday to Friday 9am - 1pm, 2pm - 5pm
Adviser Service: The Dementia Adviser Service is
people with dementia and/or their carers, providing signposting
and information as
well as one-to-one support on behavioural changes a person
with dementia may
experience offering information on a range of strategies and
further information please contact
Society 01935 473 597.
Alzheimer's Society - Somerset
Monday to Friday 9.00am until 5.00pm
& Bulimia Care
An organisation for eating disorders
phone: 03000 111213
If your life is affected by dementia
and you sometimes feel lonely or isolated,
our befriending service is here for
you in the Chard, Ilminster and Crewkerne
area. A trained volunteer can support
the person with dementia to continue
to enjoy their hobbies, interests and
practical tasks I.e. shopping, in the
community or at home.
Belmont Information Point
Mental health Information
Browse or Borrow Books, Videos, CD's
Belmont Information Point is a friendly drop-in designed to increase knowledge and signpost those affected to local sources of help. See website for full list of titles.
For further details contact Pauline
Local branches of the National
Taunton and district Branch - 07737
East Somerset Branch - 01373 836438
Carers is the first dedicated support service for un-paid carers across
Somerset, offering information, advice and guidance as well as emotional
support, signposting, training, a telephone information / advice line,
and a 'talk and support' telephone service. If you're an un-paid
carer living in Somerset, then we'd like to hear from you, our contact
details are as follows...
and advice line: (01823) 255911,
10am - 3.30pm
connecting you with professional
Tel: 0844 8030 240
Citizens Advice Bureau
branch - 01749 345394
Sedgemoor branch --01278
North Somerset - 0844 826
A dedicated local website has now
been launched in Somerset which includes information about services
available across the county through Alzheimer's Society, including
Memory Cafe's, Singing for the Brain groups, support for younger people
and the Dementia Adviser Service. The website has been funded by
NHS Somerset and Somerset County Council and is run by Alzheimer's
Society. There are also links on the site for other organisations
in the county that can support people affected by dementia.
We also advertise events that are
happening locally which are of interest. Also if you have or know
of any events upcoming that link with dementia or memory loss, please
pass details on to Sharon Morse on 01278 662809 or
who can put the information onto the website.
Drug Interventions Programme (DIP)
is a new service for drug users who have been involved with the Criminal Justice System.
24/7 free helpline 0800 389 2080
Ethnic Minority/Faith Groups
equilibrium off user
Headway-Somerset - The Brain Injury Association
Headway Somerset is a branch of Headway UK and was first established in 1991 to provide support, advice and comfort to people with acquired brain injuries, their families and carers. Their main aim is to improve their quality of life and to reawaken the belief in people with brain injury that they are able to live an enjoyable and useful existence.
Freephone helpline: 0808 800 2244 (mon
- fri 9am - 5pm)
Provides a telephone information service, plus day projects and groups, for people experiencing anxiety and depression.
- 01823 334906
Monday - Friday 9.30am - 4.30pm
Yeovil - 01935 474875
Mind in Sedgemoor - Sunnyside Up Cafe
[Helpline: Wednesday, Friday,
Saturday & Sunday - 8pm – midnight ]
A Somerset-wide out of hours telephone support line for anyone suffering emotional distress, carers, family members and friends. Callers do not need to be in crisis but may need information, emotional support or understanding.
contact: 01823 288966 Taunton
North Somerset 0117 3309035
Somerset District Office: 01823 253199
Somerset Active Living
Partnerships for Older People (POPP)
Somerset is one of 19 Authorities to be given money by the Department of Health to help older people to stay active and healthy, and have more say about what happens in their local communities.
Having fun at 50+
Somerset County Council
Services for carers
Somerset Direct contact for social care
services 0300 123 2224
Integrates Domestic Abuse Service -
freephone: 0800 694 9999
offers an outreach and advocacy service to anyone
affected by domestic abuse.
Monday - Friday 9am - 5pm (not bank holidays)
Somerset Gay Health
Monday - Friday 9am - 5pm
contact: 01823 327078
Samaritans are there 24/7 to give emotional support to
people who are experiencing all kinds of feelings of emotional distress or
contact: 08457 90 90 90
Somerset Travel Pass
Somerset & Wessex Eating Disorders Association [SWEDA]
Helpline [01458 448600]
A registered charity, provides free, confidential advice, information & support for all drug & alcohol problems – this includes carer support.
freephone 0800 389 8049
It's a good site and gives lots of fresh ideas for volunteering.
These are some key telephone help lines, opening hours vary
(L) = Lo-call Rate
The ADDISS Resource Centre
10 Station Road, Mill Hill, London NW7 2JU
Tel: 020 8906 9068 E mail:
Informationon adult ADHD is available from
the address above . They also publish ADHD News & have a comprehensive book/video store.
contact: 0845 300 0336 -
8.30am - 6.30pm
Al-Anon Family Groups UK & Eire
tel: 020 7403 0888 Fax: 020 7378 9910
Asperger Syndrome Consultancy Service
on 01278 426203
The Association for Post- Natal Illness
25 Jerdan Place , London , SW16 1BE .
Offers information and advice on overcoming post -natal depression. Also offers support for husbands and partners of depressed mothers.
Information, advice & support for people with ASD's, families/carers & professionals
Tel: 0845 070 400
Open: Mon - Friday, 10am - 4pm
Minicom: 0845 070 4003
BBC Online/Mental Health
Borderline Uk Ltd
Borderline UK is a national user-led network of people within the United Kingdom
who meet the criteria, or who have been diagnosed with Borderline Personality
Information, advice and support
direct for Carers.
Carers Direct website
Free phone: 0808 802 02 02
Carers UK is the voice of carers. Carers UK is here to improve carers' lives by fighting for equality and recognition for carers. Carers UK campaigns for changes that make a real difference for carers and provides information and advice on carers' rights and how to get support.
www.carersuk.org 0808 808 7777
Caring For Someone
Information for carers plus contact details for Government and Charity organisations
CITA [Council of Involuntary Tranquilliser Addiction]
Tel: 0151 949 0102 [Information / Helpline]
Best time to telephone helpline: 10am – 1pm [Monday to Friday]
Cavendish House, Brighton Road , Waterloo , Liverpool , L22 5NG .
Tel: 0151 949 0102 [Information]
Tel: 0151 474 9626 [Office]
Best time to telephone: 10 am – 4pm
0870 167 1677 bereavement counseling line
Alliance 0845 1232320
Drinkline 0800 917 8282
Eating Disorders Association [EDA]
Telephone Helpline: 01603 621414 [Weekdays: 9am – 6.30pm ]
A national charity offering help and information to people with Anorexia Nervosa and Bulimia Nervosa, their families and friends.
A self-help group who welcome those affected by drug/substance abuse of a relative or friend.
For local group: 0845 1200660
The Meeting House, Street (opposite Mullions Hotel)
7.15 (tea) 7.30 (start)
1st and 3rd Wednesday of each month.
First Aid for Mental Health Sufferers
Department of Psychiatry, University of Melbourne
Mental Health First Aid
The following publications are now available on the CSIP
• Deliberate Self-Injury First Aid Guidelines
• Depression First Aid Guidelines
• Suicidal Thoughts & Behaviours First Aid
• Psychosis First Aid Guidelines
• First Aid Recommendations for Psychosis:
view these documents.
Guide to the Mental Capacity Act for Carers 19th Oct 2006
Hearing Voices Network
C/o Creative Support, 16 Tariff Street ,
Manchester , M12 EP. Tel: 0161 228 3896.
Manic Depression Fellowship
Tel 020 7802 0300
Mentality – Mental Health Promotion
Mental Health in The UK
[National Association for Mental Health]
Granta House, 15-19 Broadway, London , E15 4BQ .
Tel: 020 8519 2122 [Head Office].
A national organisation that aims to work for a better life for people diagnosed, labeled or treated as mentally ill. It does this through campaigning, community development, training, publishing and a comprehensive information service.
Mind Information Line: 0845
Monday - Friday 9.15am - 5.15pm
Mind Out for Mental Health
National Autistic Society ( NAS)
Autism Helpline 0845 070 400
For carers/families and professionals
Monday - Friday 10.00am -
Publications on autism & Asperger syndrome are available via the address below. You can request a free catalogue with over 120 books, videos & CD ROMs.
NAS Publications, The National Autistic Society
393 City Road, London, EC1V 1NG
Tel: 020 7833 2299 / Minicom: 020 7903 3597
National Carers Helpline
Carersline - advice line for carers at the cost of a local call:
Tel: 0345 573 369
National Learning Disability Helpline
free on 0808 808 1111, or minicom 0808 808 8181.
National Drugs Helpline
Helpline - 0808 808 0545
Helpline for those with anxiety
problems and suffering from panic attacks.
Every day - 10.00am - 10.00pm -
staffed by trained volunteers
National Phobics Society
407 Wilbrahim Road , Chorlton, Manchester , M21 0UT
Tel: 0161 881 1937
National membership organisation providing help and advice for sufferers, their carers and their families
Time Anxiety Crisis line
contact: 0808 808 0545 (answer phone
10.00am - 10.00pm every day
National Self-Harm Network
PO Box 16 190, London , NW1 3WW .
A Service User’s Web Site
Parent to Parent Line
A free, confidential telephone support
service for parents of an adult or child with an ASD
Tel: 0800 9 520 520
Open 24 hours Call any time & leave a message & contact number
Against Drugs Abuse
contact - 0845 702 3867
Princess Royal Trust for Carers
YC Net for young carers
Family & Friends Service
contact - 0808 808 3444
Monday - Friday 10.00am - 5.00pm
Domestic Violence Helpline 0808 2000 247
Rethink National Advice Service
020 8974 6814
Rethink, severe mental illness
Front Door: 0845 456 0455 Advice Line [Mon – Fri, 9 am – 5 pm ].
Offers advice, support and information for people suffering from enduring mental illness, including schizophrenia, their families / carers.
28 Castle Street , Kingston upon Thames , Surrey , KT1 1SS . Tel: 020 8547 3937 [office]. Wide ranges of leaflets are available,
0845 790 9090
24-hour confidential, emotional support for anyone in despair, isolated or suicidal.
National Helpline: 0845 678000
A national out-of-hours telephone helpline for anyone coping with mental illness, whether they are sufferers, carers or concerned relatives or friends
World Fellowship for Schizophrenia
Supporting Carers Better
The Supporting Carers Better Network was set up for all People Supporting Carers in Mental Health in England. It aims to identify and share good practice, and connect people.
contact: 01793 420262
Women's Aid National Helpline
0808 200 0247
For women facing violence within the home
Contact: 0845 762 6376
Parents Information Service
Tel: 0151 949 0102 [Information]
Tel: 0151 474 9626 [Office]
Best time to telephone: 10 am – 4 pm
Younger People with Dementia
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©2016 Somerset Partnership NHS Foundation Trust