Local & National Organisations

Age UK – Somerset

Open: Monday – Friday: 9am – 1pm, 2pm – 5pm

AI-Anon – Drugs and Alcohol – Somerset

  • District Somerset Wide
  • Telephone Confidential Helpline - 020 7403 0888 Admin Line: 020 7407 0215
  • Email sdap@somerset.gov.uk
  • Website Click To Open
  • Address Somerset Drug & Alcohol Partnership Somerset County Council County Hall (PP B3S 2) Taunton TA1 4DY

Al-Anon Family Groups provide support to anyone whose life is, or has been, affected by someone else’s drinking.

Al-Anon Family Groups UK & Eire

Al-Anon Family Groups provide support to anyone whose life is, or has been, affected by someone elses drinking, regardless of whether that person is still drinking or not. For some of our members, the wounds still run deep, even if their loved one may no longer be a part of their lives or have died.

Alzheimer’s Society

  • District National
  • Telephone 0300 222 11 22
  • Website Click To Open
  • Address Alzheimer's Society, 43-44 Crutched Friars, London, EC3N 2AE

Alzheimer’s Society is the UK’s leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Alzheimer’s Society – Somerset

  • District Somerset Wide
  • Telephone 01458 251 541
  • Email somerset@alzheimers.org.uk
  • Website Click To Open
  • Address Alzheimer’s Society First Floor Office Old Kelways Somerton Road, Langport Somerset TA10 9SJ

Support Service leaflet – VKS06_17

Somerset DAS Referral Form – V02_17

 

 

Click on link above for Full Leaflet.

 

Local Service Information

 

 

Anorexia & Bulimia Care

  • District National
  • Telephone 03000 11 12 13
  • Website Click To Open

An organisation for eating disorders sufferers.

Phone nowCALL OUR HELPLINE: 03000 11 12 13

OPTION 1: SUPPORT LINE       OPTION 2: FAMILY AND FRIENDS

Autism Helpline (National Autistic Society)

Information, advice & support for people with ASD’s, families/carers & professionals.

Monday-Thursday: 10am – 4pm
Friday: 9am – 3pm

Belmont Information Point

  • District Somerset Wide
  • Contact Name Pauline
  • Telephone 07502 126666

Mental Health Information: Browse or borrow books, videos, CD’s. Belmont Information Point is a friendly drop-in designed to increase knowledge and signpost those affected to local sources of help. See website for full list of titles.

Borderline UK Ltd

Borderline UK is a national user-led network of people within the United Kingdom who meet the criteria, or who have been diagnosed with Borderline Personality Disorder (BPD).

Carers UK

Carers UK Advice line

You can talk to us two days a week, no matter where you are in the UK or how complex your query is. We do benefits checks and advise on financial and practical matters related to caring. For a limited time, while we undergo staff changes, Carers UK’s advice line will be open between 10am – 4pm on Monday & Tuesday. Alternatively, you can email or write to the Advice line and we will respond to your enquiries within ten working days.

Please Note:  The Advice line is closed the week beginning the 19th of March 2018

We provide information and advice on:

  • benefits and tax credits
  • carers employment rights
  • carers’ assessments
  • the services available for carers
  • how to complain effectively and challenge decisions.

Our listening service is there for you to talk through your caring situation with a trained volunteer who understands what you are going through.*

Open Monday & Tuesday 10am to 4pm.
*Note: listening service available Mondays and Tuesdays, from 9am to 7pm.

Adviceline or phone icon0808 808 7777

CITA [Council of Involuntary Tranquilliser Addiction]

  • District National
  • Telephone 0151 949 0102
  • Website Click To Open
  • Address Cavendish House, Brighton Road , Waterloo , Liverpool , L22 5NG .

Telephone helpline: Monday to Friday: 10am – 1pm

Citizens Advice Bureau – Mendip branch

Citizens Advice Bureau – North Somerset

  • District North Somerset
  • Telephone 0844 826 9692
  • Website Click To Open

Citizens Advice Bureau – Sedgemoor

  • District Sedgemoor
  • Telephone 01278 455236
  • Website Click To Open

Councils for Voluntary Service (CVS) Mendip

  • District Mendip
  • Telephone 01749 330100

Provide community transport services for disabled, older and socially isolated people

Councils for Voluntary Service (CVS) Sedgemoor

  • District Sedgemoor
  • Telephone 01278 434881

Provide community transport services for disabled, older and socially isolated people.

Councils for Voluntary Service (CVS) South Somerset

  • District South Somerset
  • Telephone 01935 411572

Provide community transport services for disabled, older and socially isolated people.

Councils for Voluntary Service (CVS) Taunton

  • District Taunton Deane
  • Telephone 01823 331266

Provide community transport services for disabled, older and socially isolated people.

Councils for Voluntary Service (CVS) West Somerset

  • District West Somerset
  • Telephone 01643 707484

Provide community transport services for disabled, older and socially isolated people.

Counselling Directory

  • District National
  • Telephone 0844 8030 240
  • Website Click To Open

Connecting you with professional support.

Cruse

  • District National
  • Telephone 0870 167 1677
  • Website Click To Open

Bereavement counselling line.

Dementia Somerset

A dedicated local website has now been launched in Somerset which includes information about services available across the county through Alzheimer’s Society, including Memory Cafe’s, Singing for the Brain groups, support for younger people and the Dementia Adviser Service. The website has been funded by NHS Somerset and Somerset County Council and is run by Alzheimer’s Society. There are also links on the site for other organisations in the county that can support people affected by dementia. We also advertise events that are happening locally which are of interest. Also if you have or know of any events upcoming that link with dementia or memory loss, please pass details on to Sharon Morse.

Depression Alliance

Direct.gov: Caring For Someone

Information for carers plus contact details for Government and Charity organisations

Drinkline

  • District South Somerset
  • Telephone 0800 917 8282
  • Website Click To Open

Drug Interventions Programme (DIP)

  • District National
  • Telephone 0800 389 2080

A new service for drug users who have been involved with the Criminal Justice System. 24/7 free helpline.

Eating Disorders Association [EDA]

A national charity offering help and information to people with Anorexia Nervosa and Bulimia Nervosa, their families and friends. Telephone Helpline open weekdays: 9am – 6.30pm.

Equilibrium (The Bipolar Organisation)

  • District National
  • Email bipolar@btconnect.com
  • Website Click To Open
  • Address Equilibrium – The Bipolar Foundation John Eccles House, Robert Robinson Avenue, The Oxford Science Park, Oxford, OX4 4GP

Equilibrium aims to become the foremost international partnership organisation working to advance the understanding and treatment of bipolar disorder; it also seeks to address the stigma and prejudice that often surrounds bipolar disorder.
Monday – Friday: 9.15am – 5.15pm

Families Anonymous

  • District National
  • Telephone 0845 1200 660
  • Email office@famanon.org.uk
  • Website Click To Open
  • Address Families Anonymous Doddington & Rollo Community Association Charlotte Despard Avenue Battersea London SW11 5HD

For You, By You

Heads Up

Heads Up is a local Charity working with individuals across the Mendip area of Somerset who are affected by mental health issues and other difficulties.
We support clients towards recovery, increased independence and greater wellbeing and quality of life. 

Headway Somerset – The Brain Injury Association

Headway Somerset is a branch of Headway UK and was first established in 1991 to provide support, advice and comfort to people with acquired brain injuries, their families and carers. Their main aim is to improve their quality of life and to reawaken the belief in people with brain injury that they are able to live an enjoyable and useful existence. Monday – Friday: 9am – 5pm

Hearing Voices Network

  • District National
  • Telephone 0114 271 8210
  • Email nhvn@hotmail.co.uk
  • Website Click To Open
  • Address Hearing Voices Network (HVN) c/o Sheffield Hearing Voices Network, Limbrick Day Service, Limbrick Road, Sheffield, S6 2PE

If you hear voices HVN can help. We are committed to helping people who hear voices. Our reputation is growing as the limitations of a solely medical approach to voices become better known. Psychiatry traditionally refers to hearing voices as auditory hallucinations but research shows that there are many explanations for hearing voices. Many people begin to hear voices as a result of extreme stress or trauma.

In Touch Project

The In Touch Project aims to provide a confidential, informative and supportive service to family members and friends in Somerset who are affected by someone elses drug or alcohol use.

We know how frustrating it is to hear an answer phone, but occasionally we may need to do this. Sometimes we need to attend meetings or training that is important for the project. If you feel comfortable leaving your FIRST name and number and would like us to contact you then please leave a message.

If you need help and information at other times please refer to our links page, where we list some 24 hr. helplines which may be useful.

Independent Living

Independent Living is the place for impartial information about products, services and more, to help with mobility and independence. For over 17 years, we have been helping family and professional carers, as well as disabled individuals, to find solutions to the challenges of daily living.

 

Integrated Domestic Abuse Service

  • District Somerset Wide
  • Telephone 0800 694 9999
  • Website Click To Open

Offers an outreach and advocacy service to anyone affected by domestic abuse.
Opening Hours – 8am to 8pm Monday to Friday and 9am to 1pm Saturday/Sunday.

Somerset Integrated Domestic Abuse Services (SIDAS)
The support line 0800 694 9999 is a single point of contact for confidential advice and support to any person concerned about domestic abuse in the Avon and Somerset area.

To speak to a SIDAS worker, phone the local support helpline (0800 694 9999) and select the option for Somerset. If no one can answer your call, leave a number and a safe time to call and they will get back to you.

MENCAP

  • District Somerset Wide
  • Telephone 01823 288061
  • Website Click To Open
  • Address Mencap - Taunton Deane Support Services 2 Scott House, Bindon Business Park, Cook Way, Taunton, Somerset, TA2 6BJ

Mencap: National Learning Disability Helpline

  • District National
  • Telephone 0808 808 1111, or minicom 0808 808 8181
  • Website Click To Open

Mental Health in The UK

Micro Providers

  • District Somerset Wide
  • Telephone 01423 503 937
  • Website Click To Open
  • Address Community Catalysts CIC York House, 10 Haywra Street Harrogate, HG1 5BJ

The Somerset Community micro-enterprise Project has been helping local people to set up small (micro) businesses that can provide local services for people who need some help and support.
These Micro-providers are paid professionals that can offer you support in the areas you need help at home.

CLICK HERE FOR THE MICRO PROVIDERS DIRECTORY

www.communitycatalysts.co.uk

Millbrook Healthcare

  • District South Somerset
  • Telephone 0800 130 0011
  • Website Click To Open

MIND [National Association for Mental Health]

  • District National
  • Telephone 0845 766 0163
  • Website Click To Open
  • Address Granta House, 15-19 Broadway, London , E15 4BQ

A national organisation that aims to work for a better life for people diagnosed, labelled or treated as mentally ill. It does this through campaigning, community development, training, publishing and a comprehensive information service. Monday – Friday: 9.15am – 5.15pm

MIND Bridgwater

  • District Sedgemoor
  • Telephone 01278 446935
  • Website Click To Open

Provides a telephone information service, plus day projects and groups, for people experiencing anxiety and depression.

MIND Minehead

  • District West Somerset
  • Telephone 01643 708765
  • Website Click To Open

Provides a telephone information service, plus day projects and groups, for people experiencing anxiety and depression. Monday – Friday: 9.30am – 1.00pm

MIND Taunton

Provides a telephone information service, plus day projects and groups, for people experiencing anxiety and depression. Monday – Friday: 9.30am – 4.30pm

Mindline on 01823 276892 (open 8pm – 11pm, Tuesday, Wednesday, Friday, Saturday, Sunday).

MIND Yeovil

  • District South Somerset
  • Telephone 01935 474875
  • Website Click To Open

Provides a telephone information service, plus day projects and groups, for people experiencing anxiety and depression. Monday – Friday: 9.30am – 4.30pm

Mindline

  • District Somerset Wide
  • Telephone 01823 276892
  • Website Click To Open

A Somerset-wide out of hours telephone support line for anyone suffering emotional distress, carers, family members and friends. Callers do not need to be in crisis but may need information, emotional support or understanding. Helpline: Wednesday, Friday, Sunday, 8pm – midnight.

Mindline: North Somerset

  • District North Somerset
  • Telephone 0117 3309035
  • Website Click To Open

A Somerset-wide out of hours telephone support line for anyone suffering emotional distress, carers, family members and friends. Callers do not need to be in crisis but may need information, emotional support or understanding. Helpline: Wednesday, Friday, Saturday & Sunday: 8pm – midnight

Mindline: Taunton District

  • District Taunton Deane
  • Telephone 01823 288966
  • Website Click To Open

A Somerset-wide out of hours telephone support line for anyone suffering emotional distress, carers, family members and friends. Callers do not need to be in crisis but may need information, emotional support or understanding. Helpline: Wednesday, Friday, Saturday & Sunday: 8pm – midnight.

National Autistic Society: Somerset Services

  • District Somerset Wide
  • Telephone 07785 950911
  • Email mendip@nas.org.uk
  • Website Click To Open
  • Address This is a parent support group meeting in Frome once a month to offer information and advice to parents/carers of children with an autism spectrum disorder (ASD). For North Somerset only email: northsomerset@nas.org.uk

National Autistic Society: NAS Publications

Publications on autism & Asperger syndrome are available via website. You can request a free catalogue with over 120 books, videos & CD ROMs.

National Carers Helpline

  • District National
  • Telephone 0345 573 369

Carersline – advice line for carers at the cost of a local call

National Drugs Helpline

  • District National
  • Telephone  0800 776600
  • Website Click To Open

National Personality Disorders

Personality disorders are increasingly recognised as major mental health issues.
Use this site to find out more about the different personality disorders, including borderline, antisocial and dangerous and severe, and what the diagnosis means. Also keep up with the latest news about what is happening in the world of personality disorder and how you can get involved.

National Phobics Society

  • District National
  • Telephone 0161 881 1937
  • Website Click To Open
  • Address 407 Wilbrahim Road , Chorlton, Manchester , M21 0UT

National membership organisation providing help and advice for sufferers, their carers and their families.

National Self-Harm Network

  • District National
  • Website Click To Open
  • Address PO Box 16 190, London , NW1 3WW

The aims of this forum are to:
– Support individuals who self harm to reduce emotional distress and improve their quality of life

– Support and provide information for family and carers of individuals who self harm

– Raise awareness of the needs of people who self harm, dispel myths and combat discrimination

– Empower and enable those that self harm to seek alternatives to self harm and further help where appropriate

NHS Carers Direct

  • District National
  • Telephone 0808  802 02 02
  • Website Click To Open

Information, advice and support direct for Carers.

Night Time Anxiety Crisis Line

  • District South Somerset
  • Telephone 0808 808 0545 (answer phone service only)

10.00am – 10.00pm every day

No Panic

  • District National
  • Telephone 0844 967 4848
  • Website Click To Open
  • Address Youth Helpline 0330 606 1174 (For 13 to 20 year olds, Click to see opening times, Landline rates apply)

Helpline for those with anxiety problems and suffering from panic attacks.
Every day – 10.00am – 10.00pm – staffed by trained volunteers

On the Level

Offers a free, confidential service?? throughout Somerset; for anyone under 18 or parents/guardians seeking advice and information on drugs and /or alcohol.

Parent to Parent Line

  • District National
  • Telephone 0800 9 520 520 
  • Website Click To Open

A free, confidential telephone support service for parents of an adult or child with an ASD. Open 24 hours – Call any time & leave a message & contact number.

Parents Against Drugs Abuse

PADA give support to any family member, partner or friend of substance misuser. Offer respite to grandparents who are primary carers of their grandchildren due to their son or daughters misuse of drugs. Offer early intervention/prevention programme in schools – for parents – which helps parents become the educator of their children with regards to drugs – early warning signs to watch for and what to do. You can speak one to one with people who know what you are going through.

Prisoners Family & Friends Service

  • District National
  • Telephone 0808 808 3444
  • Website Click To Open

Monday – Friday 10.00am – 5.00pm

Refuge

Domestic Violence Helpline

Rethink Mental Illness

Our goal is a better life for everyone affected by mental illness. See how we make a difference

General Enquiries can help you set up or amend your membership details, make over the phone donations and provide general information about the charity and our services and groups.

Rethink: Severe Mental Illness

  • District National
  • Telephone 0845 456 0455
  • Address 28 Castle Street , Kingston upon Thames , Surrey , KT1 1SS

Offers advice, support and information for people suffering from enduring mental illness, including schizophrenia, their families / carers. Wide ranges of leaflets are available. Advice Line [Monday – Friday, 9 am – 5 pm ].

Samaritans

  • 16 Wood Street, Taunton, Somerset, TA1 1UN
    T: 01823 288 998 (local call charges apply)

    Disabled access friendly. Anybody and everybody who are in emotional distress are welcome to contact us by any means.

  • 25 The Park, Yeovil, Somerset, BA20 1DG
    T: 01935 476 455 (local call charges apply)

    Our centre is fully accessible to those visitors with reduced mobility, and there is a small car park on site with a designated space for disabled drivers.

  • 137A High Street, Weston-Super-Mare, Somerset, BS23 1HN
    T: 01934 632 555 (local call charges apply)

    No facilities at present but arrangements can always be made by contacting us.

Schizophrenia.com

Somerset & Wessex Eating Disorders Association [SWEDA]

  • District Somerset Wide
  • Telephone 01749 34 33 44
  • Email support@swedauk.org
  • Website Click To Open
  • Address The Coach House Harvest Court Park Road Shepton Mallet BA4 5BS

Open: Wednesday 10am -1pm, Thursday 4pm -7pm

Somerset Carers Network

  • District Somerset Wide
  • Contact Name Jan Chamberlain
  • Telephone 01749 836606 or 01749 836633

Somersets Newsletter for mental health carers. Available from Carers Information.

Somerset County Council: Carers Services

Somerset Direct: Contact for Childrens social care services

Contact: Children and Young People’s Team

Opening Hours: Monday to Friday 8am to 6pm, Saturday and Sunday closed

Somerset Emergency Social Work Duty Team

  • District Somerset Wide
  • Telephone 01458 253241

Evenings, weekends & bank holidays

Somerset Gay Health

  • District South Somerset
  • Telephone 01823 327078
  • Email info@tht.org.uk
  • Address Creetown House Albemarle Road Taunton TA1 1BG

Monday – Friday: 9am – 5pm

Somerset Survivors

Offers an outreach and advocacy service to anyone affected by domestic abuse.

SOMPAR Mental Health Team

  • District Somerset Wide
  • Telephone 01278 432000
  • Website Click To Open
  • Address 2nd Floor, Mallard Court Express Park, Bristol Rd Bridgwater, Somerset TA6 4RN
SOMPAR is a network for relatives and friends who care for people in Somerset with mental health issues.

Somerset Partnership NHS Foundation Trust is committed to working with carers.  All our mental and physical healthcare services will work in partnership with you wherever possible.

For people who are caring for someone who is a patient of the mental health services of Somerset Partnership, we carry out an assessment of your needs and seek ways to help.

For example, we may be able to provide a short break from your caring role, or take steps to ensure your own health care needs are addressed or that an assessment of your needs is carried out.

St Margaret’s Hospice

24/7 Advice Line

Various support for family, friends and carers of people affected by a life-limiting illness including; Support Groups, Carer Respite, Cooking Classes and Training Courses

Suicide Bereavement Support Service

  • District West Somerset
  • Telephone 01823 334906
  • Email bereaved@mindtws.org.uk
  • Address Mind for better mental health in Taunton and West Somerset

Minehead peer meeting

 

Peer Support Group

 

3rd Monday of every month 1-3pm

 

 

Sunlight Mental Health Library

  • District Mendip
  • Website Click To Open
  • Address Bay Centre, Burnham on Sea

Their service is free to use and staffed by volunteers who are carers and service users. You can pick up leaflets or borrow books on Mental Health for free.
On the website you can see what leaflets and information available, access Mental Health websites, see what books you can borrow and see what self help handouts there are to take away.

Open: Every Tuesday between 10am to 12pm

Talking Therapies

  • District Somerset Wide
  • Telephone 0300 323 0033
  • Website Click To Open
  • Address https://www.somersettalkingtherapies.nhs.uk/contact-us/locations/

The ADDISS Resource Centre

Information on adult ADHD is available from the address detailed here. They also publish ADHD News & have a comprehensive book/video store.

The Association for Post-Natal Illness

Offers information and advice on overcoming post-natal depression. Also offers support for husbands and partners of depressed mothers.

The Reader: Shared Reading Groups

Somerset Shared Reading Groups

Since 2008, The Reader has pioneered the use of Shared Reading to improve well-being, reduce social isolation and build resilience in diverse communities across the UK and beyond.

We inspire and support people to read great literature aloud together. This simple idea changes lives and builds communities.

Groups we work with include looked after children, people in recovery from substance mis-use, prisoners, individuals living with dementia, parents, teachers, people with mental and physical health conditions and many more.

Our ambition is that Shared Reading will become so widespread that everyone, whoever they are, wherever they are, can access one of our groups. We are building a movement of Readers, so that Shared Reading will become part of everyday life.

 

Transvestite/Transexual Helpline

  • District National
  • Telephone 01793 420262
  • Address PO Box 1183 Crudwell Malmesbury SN16 9ZE

Turning Point

  • District Somerset Wide
  • Telephone 0800 389 8049
  • Website Click To Open

A registered charity, provides advice, information & support for all drug & alcohol problems.
This includes carer support. The service is confidential and free, and provides services for people with complex needs including those affected by drug & alcohol misuse, mental health problems and those with a learning disability.

Turning Point – Mendip

A registered charity, provides advice, information & support for all drug & alcohol problems.
This includes carer support. The service is confidential and free, and provides services for people with complex needs including those affected by drug & alcohol misuse, mental health problems and those with a learning disability.

Turning Point – Somerset

The Somerset Drug and Alcohol Service operates as a partnership created by three providers: Turning Point, CRI and DHI.

At Turning Point, our goal is for you to complete recovery by giving you the support, advice and skills you need to start a new life. Our recovery services offers clinical care, individual care plans, personal and group therapy alongside residential rehab services. We also help with a wide range of issues such as employment, education and training. We offer advice on family issues, helping you to learn a new skill set and general health issues in preparation for a life free of addiction.

We offer three types of services:

Our partners in the Somerset Drug and Alcohol Service include CRI who focus on Engagement and DHI who looks at Housing.

Turning Point – South Somerset

A registered charity, provides advice, information & support for all drug & alcohol problems.
This includes carer support. The service is confidential and free, and provides services for people with complex needs including those affected by drug & alcohol misuse, mental health problems and those with a learning disability.

Turning Point – Taunton

A registered charity, provides advice, information & support for all drug & alcohol problems.
This includes carer support. The service is confidential and free, and provides services for people with complex needs including those affected by drug & alcohol misuse, mental health problems and those with a learning disability.

Women’s Aid National Helpline

  • District National
  • Telephone 0808 200 0247
  • Website Click To Open

For women facing violence within the home.

World Fellowship for Schizophrenia

Young Minds

  • District National
  • Telephone 0151 949 0102
  • Website Click To Open

Parents Information Service. Best time to telephone: 10 am – 4 pm.

Younger People with Dementia

  • District National
  • Telephone 0300 222 11 22 / 01935 473 597
  • Website Click To Open

ZiNG Somerset

Somerset Activities and Courses

 

Weight Management

 

Healthy Eating

 

Physical Activity

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