Local & National Organisations

Age UK – Somerset

We’re a local charity working in the community across Somerset and North Somerset to support older people, their families and carers.

We want everyone to be able to love later life.

AI-Anon – Drugs and Alcohol

  • District Somerset Wide
  • Telephone 0800 0086 811
  • Website Click To Open

Al-Anon Family Groups provide support to anyone whose life is, or has been, affected by someone else’s drinking.

Alzheimer’s Society Dementia Support Service

  • District Somerset Wide
  • Telephone 01458 251 541
  • Email somerset@alzheimers.org.uk
  • Website Click To Open
  • Address Alzheimer’s Society, 1st Floor Office, Old Kelways, Somerton Road, Langport, Somerset, TA10 9SJ

Website: alzheimers.org.uk (national) and dementiasomerset.org.uk (Local to Somerset)

If you’re affected by dementia we’re here for you.

Our specialist support services will help you:

  • Get tailored information and advice from our expert, compassionate and experienced staff
  • Keep your independence and improve your well-being
  • Feel confident and supported knowing that someone is here for you when you need help

If you have questions or concerns about dementia, call our National Dementia Helpline for expert information and support. Our helpline is here for you on 0333 150 3456 . Helpline opening hours:


Monday to Wednesday  9am – 8pm

Thursday and Friday  9am – 5pm

Saturday and Sunday 10am – 4pm

Anorexia & Bulimia Care

  • District National
  • Telephone 03000 11 12 13
  • Website Click To Open

An organisation for eating disorders sufferers.

CALL OUR HELPLINE: 03000 11 12 13



Anxiety UK

  • District National
  • Telephone 0161 881 1937
  • Website Click To Open
  • Address 407 Wilbrahim Road , Chorlton, Manchester , M21 0UT

Anxiety UK was formed in 1970, by Katharine and Harold Fisher as a result of Katharine’s experience of agoraphobia and her desire to develop support for others similarly affected.

Since those early beginnings, we’ve grown to become a national organisation with an international reach, whilst retaining a user-led ethos – being run by and for those with anxiety.  Many of our small staff team have their own lived experience and understand the distress, isolation and misery that anxiety can cause. We’re here to help and can support you to find ways to control anxiety instead of it controlling you.

Autism Helpline (National Autistic Society)

We’re here to help the 700,000 autistic people in the UK and their families. Be it running specialist schools, campaigning for improved rights or training companies on being more autism-friendly, we are dedicated to transforming lives and changing attitudes.

Carers UK

Caring will affect us all at some point in our lives. We’ll be here for you when that happens. With your help, we can be there for the 6,000 people who start looking after someone each day.

We give expert advice, information and support.

Caring can be extremely complicated. The maze of rights and entitlements can be complicated. Filling in paperwork can be complicated. Getting a break can be complicated. Our feelings about caring can certainly be complicated.

We’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Our expert telephone advice and support service is here if you want to talk about caring. If you’re looking for answers, our online information and support is the best place to start.


Citizens Advice

Counselling Directory

Connecting you with professional support.


  • District National
  • Telephone 0808 808 1677
  • Website Click To Open

Bereavement counselling line.

Monday – Friday 9.30am – 5pm
Tuesday, Wednesday & Thursday 9.30am – 8pm
Weekends 10am – 2pm

Direct.gov: Caring For Someone

Information for carers plus contact details for Government and Charity organisations


  • District South Somerset
  • Telephone 0300 123 1110
  • Website Click To Open


Free, confidential helpline for anyone who is concerned about their drinking, or someone else’s.

Eating Disorders Association [EDA]

A national charity offering help and information to people with Anorexia Nervosa and Bulimia Nervosa, their families and friends. Telephone Helpline open weekdays: 9am – 6.30pm.

For You, By You

The Charity for Civil Servants

We have services and advice to help with things that we all face from time-to-time, we know that one problem can lead to another, so we look at the whole picture. Moreover, if you are experiencing financial difficulties because of an unexpected need, or if circumstances are making it particularly difficult to manage, we may be able to offer financial help.

Heads Up

We are here to provide activity-based learning and development workshops. We work with adults experiencing mental ill health and dementia, as well as those with learning and physical disabilities. With a communal kitchen and light, well equipped work spaces we have the perfect atmosphere for our activities. Outside, our extensive gardens and large seating areas are a refuge for contemplation.

Headway Hospital Liaison Service



Headway Somerset’s Hospital Liaison Service is entering its fourth year with Wendy Copeman and her new colleague, Freya Suffield.

Both hospital liaisons will continue to support individuals with an acquired brain injury and their relatives. Hospital ward visits are made to Musgrove Park, SNRC and Yeovil, in order to offer support and signposting information to individuals who have sustained a brain injury, and to smooth their transition from hospital to home. Community and home visits can also be made to follow up on support given during the hospital stay.

As well as this, family and carer groups are run monthly from venues in Taunton and Yeovil to give information, support and advice to those who may need it. This is also a great opportunity to meet others who have had similar experiences. Please contact us for dates and times of the groups.

To refer to Wendy or Freya, or to find out more, please contact:
Wendy Copeman: wendy.copeman@headwaysomerset.org.uk 07514753384
Freya Suffield: freya.suffield@headwaysomerset.org.uk 07496006645



Headway Somerset – The Brain Injury Association

Headway Somerset is a branch of Headway UK and was first established in 1991 to provide support, advice and comfort to people with acquired brain injuries, their families and carers. Their main aim is to improve their quality of life and to reawaken the belief in people with brain injury that they are able to live an enjoyable and useful existence. Monday – Friday: 9am – 5pm

Independent Living

roviding free information and advice for more than 20 years.

Independent Living – the place for impartial information about products and services to help with mobility and independence.

Whoever you are – OT, physio or other health professional, family carer, individual with a disability, Independent Living can provide the advice you need.


Marie Curie Helper

Support when you need it if you or someone you care about is living with a terminal illness


We can help if you’re aged 18 or over with a terminal illness, or if you’re looking after someone who is terminally ill.
Our service is free of charge and is available in Somerset and Devon.
We’ll find out more about you and your situation before matching you with a Helper volunteer who’s right for you.

Marie Curie Helper Somerset & Devon

All our carefully selected volunteers  have completed specialised training for their role.




  • District Somerset Wide
  • Telephone 0808 8081111
  • Website Click To Open

What we want

We want a world where people with a learning disability are valued equally, listened to and included. Everything we do is about making this world a reality.

Mencap: National Learning Disability Helpline

Mencap is the leading voice of learning disability. Everything we do is about valuing and supporting people with a learning disability, and their families and carers.

Our vision is a world where people with a learning disability are valued equally, listened to and included.

Micro Providers

  • District Somerset Wide
  • Telephone 01423 503 937
  • Website Click To Open
  • Address Community Catalysts CIC York House, 10 Haywra Street Harrogate, HG1 5BJ

The Somerset Community micro-enterprise Project has been helping local people to set up small (micro) businesses that can provide local services for people who need some help and support.
These Micro-providers are paid professionals that can offer you support in the areas you need help at home.


Community Directory


MIND [National Association for Mental Health]

  • District National
  • Website Click To Open
  • Address Granta House, 15-19 Broadway, London , E15 4BQ

A national organisation that aims to work for a better life for people diagnosed, labelled or treated as mentally ill. It does this through campaigning, community development, training, publishing and a comprehensive information service. Monday – Friday: 9.15am – 5.15pm

National Autistic Society: Somerset Services

Local groups

At present this branch does not have enough volunteers to be able to respond to individual enquiries. If you need advice you can contact our Autism Helpline on 0808 800 4104 (select Option 2). If you are interested in volunteering with NAS Somerset Branch, please contact Senior Branch Engagement Officer – South-West, jen.shute@nas.org.uk If you have any other queries, please forward to jen.shute@nas.org.uk..

National Self-Harm Network

  • District National
  • Website Click To Open
  • Address PO Box 16 190, London , NW1 3WW

The aims of this forum are to:
– Support individuals who self harm to reduce emotional distress and improve their quality of life

– Support and provide information for family and carers of individuals who self harm

– Raise awareness of the needs of people who self harm, dispel myths and combat discrimination

– Empower and enable those that self harm to seek alternatives to self harm and further help where appropriate

NHS Carers Direct

Information, advice and support direct for Carers.

No Panic

  • District National
  • Telephone 0300 772 9844
  • Website Click To Open
  • Address

No Panic specialises in self-help recovery and our services include providing people with the skills they need to manage their condition and work towards recovery, enabling them to lead more fulfilled lives.


Domestic Violence Helpline

At Refuge, we believe that no-one should have to live in fear of violence and abuse. On any given day Refuge supports more than 6,000 clients, helping them rebuild their lives and overcome many different forms of violence and abuse; for example domestic violence, sexual violence, so-called ‘honour’-based violence, human trafficking and modern slavery, and female genital mutilation.

Rethink Mental Illness

We improve the lives of people severely affected by mental illness through our network of local groups and services, expert information and successful campaigning. Our goal is to make sure everyone affected by severe mental illness has a good quality of life.

Rethink: Severe Mental Illness

We improve the lives of people severely affected by mental illness through our network of local groups and services, expert information and successful campaigning. Our goal is to make sure everyone affected by severe mental illness has a good quality of life.


  • 16 Wood Street, Taunton, Somerset, TA1 1UN
    T: 01823 288 998 (local call charges apply)

    Disabled access friendly. Anybody and everybody who are in emotional distress are welcome to contact us by any means.

  • 25 The Park, Yeovil, Somerset, BA20 1DG
    T: 01935 476 455 (local call charges apply)

    Our centre is fully accessible to those visitors with reduced mobility, and there is a small car park on site with a designated space for disabled drivers.

  • 137A High Street, Weston-Super-Mare, Somerset, BS23 1HN
    T: 01934 632 555 (local call charges apply)

    No facilities at present but arrangements can always be made by contacting us.

Somerset & Wessex Eating Disorders Association [SWEDA]

  • District Somerset Wide
  • Telephone 01749 34 33 44
  • Email support@swedauk.org
  • Website Click To Open
  • Address The Coach House Harvest Court Park Road Shepton Mallet BA4 5BS

Somerset & Wessex Eating Disorders Association

Having an eating disorder, or supporting someone who has, can be a distressing and bewildering experience. Somerset and Wessex Eating Disorders Association (SWEDA) offers a range of services throughout Somerset and the surrounding area.

Based at Shepton Mallet in Somerset, in the Southwest of England (UK), we provide support to anyone affected by eating disorders, including anorexia nervosa, bulimia nervosa, compulsive eating, binge eating disorder and all related conditions.

Our services include Counselling Services, a monthly Self help Support Group, Training and Presentations for Health Professionals and GPs, and a College Support Service, working with young people in Secondary Schools and four of the major Colleges in the county.

We are here to support and listen to you, wherever you are on your journey.

Somerset Carers Network

  • District Somerset Wide
  • Contact Name Jan Chamberlain
  • Telephone 01749 836606 or 01749 836633

Somersets Newsletter for mental health carers. Available from Carers Information.

Somerset County Council: Carers Services

Somerset Direct

Social care and health

Includes adult social care, children’s social care and public health services

Somerset Emergency Social Work Duty Team

  • District Somerset Wide
  • Telephone 01458 253241

Evenings, weekends & bank holidays

Somerset Gay Health

  • District South Somerset
  • Telephone 01823 327078
  • Email info@tht.org.uk
  • Address Creetown House Albemarle Road Taunton TA1 1BG

Monday – Friday: 9am – 5pm

Somerset Survivors

Offers an outreach and advocacy service to anyone affected by domestic abuse.

St Margaret’s Hospice

  • District Somerset Wide
  • Telephone 01823 333822 or 01935 709480 24 hours

Various support for family, friends and carers of people affected by a life-limiting illness including; Support Groups, Carer Respite, Cooking Classes and Training Courses


Sunlight Mental Health Library

  • District Mendip
  • Website Click To Open
  • Address Bay Centre, Burnham on Sea

Their service is free to use and staffed by volunteers who are carers and service users. You can pick up leaflets or borrow books on Mental Health for free.
On the website you can see what leaflets and information available, access Mental Health websites, see what books you can borrow and see what self help handouts there are to take away.

Open: Every Tuesday between 10am to 12pm

Talking Therapies

  • District Somerset Wide
  • Telephone 01823 333444.
  • Website Click To Open
  • Address https://www.somersettalkingtherapies.nhs.uk/contact-us/locations/

Somerset Talking Therapies is an Improving Access to Psychological Therapies (IAPT) service.  We offer emotional and psychological support to anyone – aged over 18 and registered with a Somerset GP – who is feeling anxious or depressed.  You can refer yourself directly  via the website: https://www.somersetft.nhs.uk/somerset-talking-therapies/

The Association for Post-Natal Illness

Offers information and advice on overcoming post-natal depression. Also offers support for husbands and partners of depressed mothers.

The Reader: Shared Reading Groups

Somerset Shared Reading Groups

Through a national charity called The Reader, we run a series of shared reading sessions across the libraries in Somerset. We meet once a week and read aloud a short story and a poem, discussing them as we go. There’s no homework – the reader leader brings the texts each week. For anyone who enjoys reading, or wants to discover more, it’s a lovely relaxed way to meet up with a group of like minded people. While the libraries are closed, we have been running groups by email and on Zoom. It’s completely free and open to everyone.

Timewise Jobs

Caring for someone with an illness or disability?

Are you a carer for someone who is disabled, elderly or ill, who needs your support? This area of Timewise Jobs is for you. Get ideas and guidance on how to find work to fit with your caring responsibilities, as well as access to flexible jobs and employers.












Turning Point

A registered charity, provides advice, information & support for all drug & alcohol problems.
This includes carer support. The service is confidential and free, and provides services for people with complex needs including those affected by drug & alcohol misuse, mental health problems and those with a learning disability.

Women’s Aid National Helpline

  • District National
  • Telephone 0808 200 0247
  • Website Click To Open

For women facing violence within the home.

World Fellowship for Schizophrenia

Young Minds

  • District National
  • Telephone 0151 949 0102
  • Website Click To Open

Parents Information Service. Best time to telephone: 10 am – 4 pm.

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